Responsible Gaming
at 35kbd
Gambling at 35kbd is meant to be an enjoyable form of entertainment — not a financial strategy or an escape from daily pressures. We take our duty of care seriously. This page outlines the tools, safeguards, and resources that 35kbd provides to help every player stay in control and enjoy gaming safely within their personal limits.
Our Commitment
Six Pillars of Responsible Gaming at 35kbd
35kbd has built responsible gaming principles directly into the platform — not as an afterthought, but as a core part of how we operate. Here is what that looks like in practice.
Strict 21+ Age Policy
The 35kbd platform is exclusively for adults aged 21 and above. We enforce age verification during the registration process and require KYC documentation before releasing any withdrawal funds. Anyone found to be under 21 will have their account closed immediately and any deposits returned in accordance with our Terms & Conditions. If you share a device with family members, please ensure minors cannot access your 35kbd account.
Deposit Limits
Setting a deposit limit is one of the simplest and most effective ways to keep your spending within a comfortable range. Through your 35kbd account settings, you can set daily, weekly, or monthly deposit limits in BDT. Once a limit is in place, you cannot exceed it during that period — and increases to your limit take 72 hours to activate, giving you time to reconsider before a higher limit takes effect.
Loss Limits
In addition to deposit limits, 35kbd allows you to set a maximum loss threshold per day, week, or month. If your net losses reach your chosen limit within the selected period, betting and casino play will be temporarily paused until the period resets. This tool is especially useful for players who find it difficult to stop after a losing run — it removes the temptation entirely by enforcing a hard pause at a level you have chosen in advance, while your judgement is clear.
Session Time Limits
It is easy to lose track of time when you are engaged in live casino games or following a BPL cricket match on the sportsbook. 35kbd allows you to set a maximum session duration. When your session reaches the limit you have set, you will receive a clear notification and the option to continue or log out. This nudge is designed to prompt a moment of conscious reflection rather than letting play continue on autopilot.
Time-Out Periods
If you feel you need a short break from gambling, the time-out feature allows you to suspend your 35kbd account for a defined period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, place bets, or access the casino. The time-out cannot be reversed before it expires. Scheduled withdrawals of existing balances will still be processed during your time-out period so your funds remain accessible.
Self-Exclusion
For players who believe their gambling has become a serious problem, self-exclusion is a stronger, longer-term measure. Activating self-exclusion through your account settings or by contacting support at [email protected] will close your account for a minimum period of 6 months, up to permanent closure. During self-exclusion, you will also be removed from all 35kbd marketing communications and bonus offers immediately. This is an irreversible action for the chosen period.
Step by Step
How to Activate Responsible Gaming Tools
All responsible gaming controls are built into your 35kbd account dashboard. Here is how to find and activate them in four simple steps.
Log In to Your Account
Visit the 35kbd Login page and sign in using your registered username and password. If you have forgotten your credentials, use the account recovery option on the login page to regain access before proceeding.
Open Account Settings
Once logged in, navigate to the Account Settings area from the top menu of your player dashboard. Look for the section labelled "Responsible Gaming" or "Player Protection" — it is prominently placed so you can find it without difficulty.
Choose Your Control
Select the tool you wish to activate — deposit limit, loss limit, session time limit, time-out, or self-exclusion. Enter your preferred threshold or duration. For limits, choose whether the limit applies daily, weekly, or monthly. Review your selection carefully before confirming.
Confirm & Apply
Confirm your choice. Restrictions take effect immediately. Increases to limits or removal of restrictions are subject to a 72-hour cooling-off period. If you need any assistance activating these tools, contact 35kbd support at any time via live chat after login or by emailing [email protected].
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Most people who experience it do not recognise the pattern until it has already had a significant impact on their finances, relationships, or mental health. The warning signs below are not a clinical diagnosis — but if you recognise several of them in your own behaviour, it may be time to take a step back and seek support.
Answering honestly takes courage. 35kbd is here to support you, not judge you. Our responsible gaming tools are available around the clock, and our support team can help you activate restrictions at any time.
Remember: gambling at 35kbd should feel like entertainment — similar to watching a cricket match or going to the cinema. The moment it starts to feel like a financial necessity or an emotional escape, that is the signal to pause.
Gambling Beyond Your Means
Placing bets with money that was set aside for rent, groceries, utility bills, bKash family transfers, or other essential expenses is a serious warning sign. Gambling funds should always come from discretionary income — money you can genuinely afford to lose without affecting your daily life.
Chasing Losses
Increasing your bet sizes or continuing to play in an attempt to recover money you have already lost — commonly known as "chasing losses" — is one of the most common and damaging patterns in problem gambling. Each bet should be an independent decision, not an attempt to recover from a previous one.
Neglecting Responsibilities
If gambling is causing you to miss work, neglect family responsibilities, skip prayers or social obligations, or withdraw from friends and community activities, this is a strong indicator that it has moved beyond recreational entertainment and may be causing real harm in your life.
Hiding Gambling Activity
Concealing the amount you gamble — or the fact that you gamble at all — from family members, friends, or colleagues is a significant behavioural warning sign. Secrecy around gambling often indicates an awareness that the level of activity would concern the people close to you.
Inability to Stop
Repeatedly attempting to cut back or stop gambling and finding yourself unable to do so — despite a genuine desire to — is a hallmark of gambling disorder. If this resonates with you, please use 35kbd's self-exclusion tool and consider reaching out to a professional counselling service for additional support.
Self-Assessment
Ask Yourself These Questions
Reflect honestly on each question. If you answer "yes" to three or more, we strongly encourage you to use one of 35kbd's responsible gaming tools or contact our support team for guidance.
Do you find yourself spending more time or money gambling than you originally intended when you started a session?
Have you ever borrowed money, sold personal belongings, or used funds meant for household expenses in order to fund your gambling?
Do you feel restless, irritable, or anxious when you try to reduce the amount you gamble or stop altogether?
Have you tried to win back money you have lost by gambling more — and found that this approach made your situation worse?
Has gambling ever caused significant tension, arguments, or distance in your relationships with family members or close friends?
Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins, or working out how to get more funds to gamble with?
Have you ever lied to someone you trust — a family member, a friend, or an employer — about how much time or money you spend on gambling?
Do you use gambling as a way to escape stress, anxiety, depression, loneliness, or difficult situations in your personal or professional life?
What to do next: If you answered yes to three or more of the above questions, please consider activating a time-out or self-exclusion through your account settings, or contact our support team at [email protected] (plain text — not a clickable link). You can also contact the national helpline for gambling-related concerns in Bangladesh for free, confidential support.
Support Resources
Where to Get Help
If gambling is affecting your wellbeing, you do not have to manage it alone. Below are the support channels available to 35kbd players in Bangladesh and beyond.
35kbd's Responsible Gaming Commitment
35kbd is committed to providing a safe, fair, and transparent gambling environment for all players in Bangladesh. We use SSL encryption to protect your data, maintain fair play standards across all games, and invest in responsible gaming infrastructure because we believe that sustainable entertainment is better for our players and for our platform in the long run. Gambling is not a solution to financial difficulty — it is a form of leisure that should always remain within your personal means and comfort zone. 35kbd is for entertainment only. Play responsibly. 21+ only.
Play Within Your Limits
Enjoy 35kbd Responsibly
When gambling stays within your means and within your time, it can be a genuinely enjoyable part of your leisure time. Explore 35kbd's cricket sportsbook, live casino, and 500+ slot titles — always at a level that feels comfortable for you.
21+ only. Gambling involves financial risk — only wager what you can afford to lose. If gambling stops being fun, please use our self-exclusion tools or contact [email protected].